Telephone: 01550 720636 / 01558 824344

    Britannia House,
    54 High Street,
    SA20 0DD

    Glyn Heulog,
    SA19 6PD                            

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    Online privacy statement

    Personal data
    Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:
    “any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

    How we use your information
    This privacy notice tells you how we, IC & SM Davies, Funeral Directors, will collect and use your personal data for provision of services, cookies, complaints etc.

    Why does IC & SM Davies, Funeral Directors need to collect and store personal data?
    In order for us to provide you with the personal data we collect. This will be used for the following purposes:

    • Arranging a funeral at present
    • Future information for funerals at later dates. (i.e. wanting same funeral for relative as was carried out before)
    • Informing Charities for Acknowledgements to be sent
    • Enabling minister, vicars, celebrants to contact you to discuss arrangements.

    We need to collect personal data for fulfilment of the contract and any related correspondence. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.

    In terms of being contacted for marketing purposes IC & SM Davies, Funeral Directors would contact you for separate consent.

    Will IC & SM Davies, Funeral Directors share my personal data with anyone else?
    We may pass your personal data on to third-party service providers contracted to IC & SM Davies, Funeral Directors in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide on behalf of IC & SM Davies, Funeral Directors. When they no longer need your data to fulfil this service, they will dispose of the details in line with our procedures. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required to do otherwise.

    How will IC & SM Davies, Funeral Directors use the personal data it collects about me?
    IC & SM Davies, Funeral Directors will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. IC & SM Davies, Funeral Directors is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs i.e. for future family funerals.

    Under what circumstances will IC & SM Davies, Funeral Directors contact me?
    Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.

    Can I find out the personal data that the organisation holds about me?
    IC & SM Davies, Funeral Directors at your request, can confirm what information we hold about you and how it is processed. If IC & SM Davies, Funeral Directors does hold personal data about you, you can request the following information:

    • Identity and the contact details of the person or organisation that has determined how and why to process your data. In some cases, this will be a representative in the EU.
    • Contact details of the data protection officer, where applicable.
    • The purpose of the processing as well as the legal basis for processing.
    • If the processing is based on the legitimate interests of IC & SM, Funeral Directors or a third party, information about those interests.
    • The categories of personal data collected, stored and processed.
    • Recipient(s) or categories of recipients that the data is/will be disclosed to.
    • How long the data will be stored.
    • Details of your rights to correct, erase, restrict or object to such processing.
    • Information about your right to withdraw consent at any time.
    • How to lodge a complaint with the supervisory authority.
    • Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.
    • The source of personal data if it wasn’t collected directly from you.
    • Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.